You can process payments when players pay in person. You can also register payments when players are entitled to a refund. This way, you can see that the refund has been made and no further action is required. Registering a payment or refund can be done from the Players page. Select a player and go to the Entry fee tab. You can register both a payment and refund here. It is not possible to make a refund directly. This is done via your set payment method.